Last Updated: December 2025
Welcome to SiteOps. These Terms and Conditions ("Terms") govern your access to and use of the SiteOps construction worksite management platform, including our website, mobile applications, and related services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you may not access or use the Services.
You must be at least 18 years old to use the Services. By registering, you warrant that all information provided is accurate and current.
You are responsible for maintaining the confidentiality of your login credentials. You are fully responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
The Customer is responsible for assigning appropriate roles (e.g., Owner, Lead, Employee) to Users. We are not liable for actions taken by Users within the scope of their assigned permissions.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business operations.
You agree not to:
Access to SiteOps is provided on a subscription basis. You agree to pay the fees applicable to your selected subscription plan.
Subscription fees are billed in advance on a monthly or annual basis, as selected by you. We will automatically charge your nominated payment method at the start of each billing cycle.
Unless otherwise stated, fees do not include taxes. You are responsible for paying all applicable taxes, including Value Added Tax (VAT), where applicable.
We reserve the right to suspend your access to the Services if any payment is overdue.
We retain all rights, title, and interest in and to the Services, including all software, design, trademarks, and technology. Nothing in these Terms grants you any right to use our intellectual property except as expressly permitted.
You retain all ownership rights to your Customer Data. You grant us a limited license to host, copy, transmit, and display your Customer Data solely as necessary to provide the Services to you.
We process personal data in accordance with our Privacy Policy and applicable data protection laws (including GDPR). We act as a "Processor" for Customer Data and you act as the "Controller".
We implement industry-standard technical and organizational measures to protect Customer Data against unauthorized access, loss, or alteration. This includes encryption of data in transit and at rest, and regular backups.
When time tracking is used, the Services may record the time an hour card is started and stopped and, where the Customer has enabled location tracking, the GPS location at those moments. This location capture is optional, is controlled by the workspace's location-tracking setting, and is not used for continuous tracking of Users. Time and location entries are informational data attached to hour cards, provided to help the Customer maintain its own working-time records. The Services are not a statutory working-time record, and the Customer remains responsible for meeting any applicable working-time record-keeping obligations.
Each party agrees to protect the other party's confidential information with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. Confidential information includes business plans, technical data, and financial information.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
The term of this agreement corresponds to your subscription period.
You may cancel your subscription at any time. Your access will continue until the end of the current billing cycle.
We may terminate or suspend your account if you materially breach these Terms and fail to cure the breach within 30 days of notice.
Upon termination, your right to use the Services ceases. You may export your Customer Data within 30 days of termination, after which we may delete your data.
These Terms shall be governed by the laws of Finland, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Helsinki, Finland.
We may update these Terms from time to time. We will notify you of material changes by email or through the Services. Continued use of the Services after the effective date of the changes constitutes your acceptance of the updated Terms.
If you have any questions about this Terms policy, please contact us at:
SiteOps Email: support@siteops.pro